Jobs inside the airport

Best Airport and Airline Positions

Gate Agent / Ticketing


Ticketing and gate agents act as the "face" of the airlines for whom they work, aiding consumers with ticket bookings and resolving concerns with flight information and baggage. They examine passengers' identity, issue boarding cards, check baggage, and lead clients to security checkpoints and departure gates.


Ticket agents must be able to stand for extended periods of time and move big bags and other checked goods.


Agents earned a median pay of $18.96 per hour in May 2020, according to the Bureau of Labor Statistics (BLS). The top 10% made more than $36.04 per hour, while the poorest 10% earned less than $12.66 per hour. 1


Representative of Customer Service


Customer service staff at airports or airlines reply to customer requests for special assistance, aid travelers in tracking down missing luggage, and give information about airport facilities and partner airlines. They may be assigned to customer service counters or airline phone centers. In this profession, problem-solving abilities and tact in dealing with unhappy passengers are necessary.


According to the BLS, customer service professionals earned a median income of $17.23/hour in May 2020. The lowest 10% make less than $11.59/hour, while the wealthiest 10% earn more than $27.80/hour.

Customer service representative employment is expected to fall 1% between 2020 and 2030, according to the BLS.

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Airline Flight Attendant


Flight attendants welcome passengers on board, lead them to their seats, and supervise the placing of carry-on goods. They check safety processes and ensure that passengers are in compliance with airline standards after interacting with the ground staff to ensure that all passengers have boarded. They also offer food and refreshments, soothe tense or agitated customers, and mediate problems during flights. Because flight attendants are often expected to work varied schedules and may be assigned to nighttime flights, flexibility is necessary in this profession.


For active, customer-service-oriented people who do not want to pursue a college degree, being a flight attendant might be a terrific career alternative. Typically, just a high school certificate is necessary; airlines give specialized training leading to Federal Aviation Administration certification.


The administration (FAA).


In May 2020, the median annual pay for flight attendants was $59,050. The lowest 10% made less than $30,930, while the wealthiest 10% earned more than $84,790.

Flight attendant employment is expected to expand 30 percent from 2020 to 2030, substantially faster than the average for all professions, according to the BLS.


Mechanic and Technician of Aircraft and Avionics Equipment


Airplanes mechanics repair and maintain aircraft on a regular basis. They locate and replace broken components, review safety checklists, document issues, and update maintenance records.


Avionics technicians use circuit testers, oscilloscopes, and voltmeters to test electronic instruments, analyzing flight test data to determine defects and performance issues. They also build and install components such as electrical controllers and junction boxes.


In May 2020, the median annual pay for aviation mechanics and service technicians was $66,440. The lowest 10% made less than $38,970, while the wealthiest 10% earned more than $103,880. In May 2020, the median annual pay for avionics technicians was $67,840. The lowest 10% made less than $41,660, while the wealthiest 10% earned more than $100,680.

Job Outlook: According to the BLS, total employment of aviation and avionics equipment mechanics and technicians is expected to expand 11% from 2020 to 2030, faster than the national average for all professions.


Controller of Air Traffic


Aviation traffic controllers are highly specialized jobs that need substantial technical training to precisely assess air activity and suggest routes to guarantee safe airline service. They manage airport ground traffic and supervise aircraft takeoff and landing.


Weather and air stability conditions for their routes are communicated to pilots by air traffic controllers. They monitor and control the passage of airplanes in the sky as well as ground traffic at airports using radar, computers, or visual references. Air traffic controllers must be able to think rapidly and function effectively under pressure.


In May 2020, the median yearly pay for air traffic controllers was $130,420. The lowest 10% made less than $72,760, while the wealthiest 10% earned more than $184,780.

Air traffic controller employment is expected to expand 4 percent from 2020 to 2030, slower than the average for all professions, according to the BLS.


Specialist in Airfield Operations


Airfield operations professionals guarantee that commercial and military aircraft take off and land safely. Their everyday tasks include communicating with air traffic control and maintenance workers, as well as dispatching aircraft utilizing airport landing and navigational aids. They also oversee and preserve flight records, as well as enforce airport safety protocols.


In May 2020, the median hourly salary for airport operations professionals was $24.68. The lowest 10% made less than $13.78/hour, while the wealthiest 10% earned roughly $47.49/hour.


Officer of Transportation Security


Transportation security officials examine people, luggage, and cargo at airports to prevent lethal or hazardous goods from being transferred on an airplane. In screening checkpoints, these employees are skilled at operating security equipment like as X-ray machines and modern imaging technologies. They must be able to work with people from all backgrounds and have great communication abilities.


Transportation security screeners earned a median income of $21.30 per hour in May 2020, according to the BLS. The lowest 10% made less than $17.83/hour, while the wealthiest 10% earned more than $25.74/hour.


Supervisor of Airline Cargo Handling


Supervisors of airline cargo handling direct the airport's ground staff in the loading, unloading, securing, and staging of aircraft cargo and luggage. They must be able to use reasoning and quantitative computation to estimate the aircraft's center of gravity and coordinate the safe stowage of cargo. They may also be asked to serve on aircraft crews, handle goods in flight, and inform passengers about emergency and safety protocols.


Salary: In May 2020, airline cargo handling supervisors earned a median hourly compensation of $25.77. The bottom 10% earned less than $17.27 per hour. The top 10% earned more than $41.60.8 million.


Pilot


Airline and commercial pilots take off, fly, and land aircraft or helicopters in accordance with the Federal Aviation Administration's rigorous requirements. Their duties include examining the aircraft's condition before and after each flight, calculating its balance and weight restrictions, and ensuring that its fuel levels are acceptable. Pilots must also constantly monitor and react to changing weather conditions, as well as report flight plans and developments to air traffic control.


Salary: In May 2020, the median annual income for airline pilots, copilots, and flight engineers was $160,970. The lowest 10% made less than $80,920, while the wealthiest 10% earned more than $208,000. In May 2020, the median annual pay for commercial pilots was $93,300. The lowest 10% made less than $47,570, while the wealthiest 10% earned more than $200,920.

Overall employment of airline and commercial pilots is expected to expand 13% from 2020 to 2030, faster than the national average for all professions.


Food Service Employees


The airport's restaurants and food concessions are run by food service professionals. They cook and prepare menu items, stock shelves, serve guests or take orders, bus tables, clean the restaurant and kitchen, run registers, and process payments.


In May 2020, the median hourly salary for food and beverage service and associated jobs was $11.60/hour. The lowest 10% made less than $8.66/hour, while the wealthiest 10% earned more than $15.55/hour.

Job Prospects: From 2020 to 2030, overall employment of food and beverage service and allied professions is expected to expand 17 percent, substantially higher than the average for all occupations.


Retail Sales Associates


Many airports have sprung a plethora of retail, apparel, and gift outlets as big-name businesses compete for the attention and revenue of travellers with spare time. Retail salespeople fill shelves and kiosks, set up displays, propose products to consumers, and handle purchases.


In May 2020, the median hourly income for retail salespersons was $13.02. The lowest 10% made less than $9.49/hour, while the wealthiest 10% earned more than $21.43/hour.

The overall employment of retail sales personnel is expected to fall by 1% between 2020 and 2030.


People Movers and Wheelchair Transporters


Airports engage workers to assist handicapped travellers in moving around the airport and boarding aircraft. Wheelchair operators greet and transfer passengers to and from airport gates. Individuals or small groups of passengers are transported by people movers in conveyances.


Transporters, also known as airport passenger attendants, earn an average of $10.88 per hour, according to Indeed, but may earn much more in tips, especially if they engage consumers.

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