As a Claims Payment Analyst you will be directly supporting Cigna’s affordability commitment within Cigna International's business.

Your responsibilities will include:

• Perform a variety of prepay focused cost avoidance activities including:
  • Audit and review accuracy of claim payments.
  • Identifying internal operational errors to prevent incorrect payment being made.
  • Verification of charges and services.
  • Participate in projects to improve business processes.
• Escalate suspicious activity to the Payment Integrity team.
• Identify drivers of errors and opportunities to reduce these.
• Working closely with other departments to ensure our activities do not have an unnecessary negative impact on our customers.
• Providing feedback to other departments in order to put in place controls to prevent further risk exposure.
• Help develop and distribute reports to key stakeholders.

Qualifications

• Demonstrated strong organization skills and attention to detail.
• Competent in processing or investigating claims.
• Data analysis and reporting skills preferred.
• Demonstrated follow through on complex problems and tasks.
• Comfortable working independently and with a team.
• Ability to balance multiple priorities at once and deliver on tight timelines.
• Ability to stay up to date on operations workflows.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel needed. Word, PowerPoint, Outlook, and SharePoint preferred.
• Experience processing international claims preferred.

Competencies

• Learning and applying quickly.
• Organizing.
• Priority Setting.
• Problem Solving.
• Interpersonal Savvy.