1. Travel consultant
It astounds me that a travel agent is still in need in 2020. As much as I've chuckled at "old school" items on the Contractbook blog in the past, sitting in a store so someone can book you a vacation on what seems to be a 1980s IBM system could top it all. Why would somebody do this when it is possible to do it online?
However, others argue that there is still a need for travel brokers, so why do rid of them? However, with chatbot platforms getting more advanced and the long-term influence of COVID-19 on the travel sector expected, I believe travel businesses will elect to eliminate the human aspect sooner rather than later.
Unfortunately, they are unlikely to do rid of the obnoxious in-resort human salespeople very soon.
2. drivers of taxis
Before Uber sold its self-driving vehicle business in late 2020, there was a running joke among Uber drivers that they were attempting to throw themselves out of work since Uber poured millions of dollars in fare money back into its driverless car programs.
While there are issues with Uber's self-driving vehicles, I can't see taxi drivers being extinct in the next ten years. If you own a taxi company, it would be insane to pay someone to drive a car for you when you have one that can drive itself!
Human-driven taxis may lose demand, but they will struggle to survive as automation drives down pricing.
3. Cashiers at stores
I walked into a newsagent at a railway station a few years back and handed over a magazine and a drink to the cashier. She then led me over to the self-service section to complete my purchase! Now, I have no doubt (having previously managed one of these stores) that she was informed she had to meet a KPI for the percentage of customers who utilized the self-service register - but come on!
Store cashier employment are unlikely to remain in a few years, at least in larger supermarkets, where you may now scan and pack your goods as you go, avoiding the dreaded "Unattended item in packing area" notice.
4. Cooks at fast food restaurants
Fast food businesses are not shy about demonstrating that they are attempting to depend less and less on human labor. The majority of them have already switched to self-service kiosks for placing orders, so the next obvious step is to go inside the kitchen.
Some businesses, notably in the United States, are already beginning to reduce their employment by using robot technology to flip burgers and assemble sandwiches. In time, your local McDonald's may have just a few employees giving out orders generated by robots, but I wouldn't rule out that process getting automated as well!
5. Administrative legal positions
These positions are already under danger, with automation and digital technologies gradually replacing legal administrative and paralegal positions. Automation and digitalisation will continue to improve in the future decade, reducing the necessity for people to do these tasks.
While AI is being emphasized in various industries, it is completely superfluous for tasks such as document preparation and contract analysis. Legal companies wishing to embrace technology might actually gain an advantage by going "back to basics" rather than selecting the instrument that sounds the most impressive to a client.