Does jobseeker get back paid

Prepare your personal details.

Locate all of the personal information required for your application. Get this for each individual if you're filing a joint claim.

What is your financial situation?

You will need your bank account number and sort code; if you do not already have an account, you must establish one.

If you sought to create an account but your application was denied, you may request to utilize the Payment Exception Service, which allows you to receive your JSA payments from a PayPoint. You must explain why you are unable to create a bank account.

Examine how much money you get each month from benefits or job. Separately write down these numbers. Check the amount of any extra income, such as lodger rent.

If you're applying for income-based JSA, you'll need to know how much money you have saved. Examine your bank and savings accounts, as well as any other places where you hold money.

If you were given redundancy, you must provide detailed details of the payout, such as whether it was "statutory" or "contractual."

You may get private or occupational pension income.

If you have a private or occupational pension, you must notify the DWP of the amount you receive each month.

Check your pension statement for the total amount of your monthly payments. If you don't have your most recent statement, contact your pension provider.

Your present and previous work

You'll need both your National Insurance number and the number of your spouse. You should apply if you don't have one. On GOV.UK, you may look up your National Insurance number or apply for one.

Make a list of all the jobs you've had in the previous six months, including employer contact information and dates worked.

Check the dates and who you trained with if you've taken any work-related courses or training in the recent 6 months.

Your work schedule

You must include the number of hours you work every week. If you do a different number each week, consider if you have a regular pattern.

If you don't see a trend in your work, add up the hours you worked in the past five weeks and divide by five to obtain an average.

Calculate how many hours you'd work each week if your workload was distributed equally. For example, if you work for two weeks but not the following, divide the total number of hours worked in the first two weeks by three (because your cycle is 3 weeks).

If you just work during the school year, your cycle may be a year. Begin with the number of hours you work each week during working hours. Divide this by 52 and multiply by the number of weeks you work in a year.

If you need assistance determining your working hours, contact your local Citizens Advice.

Who you share your home with

You'll need the names of everyone who lives with you, whether they're relatives or not. You may be required to provide information regarding their work, benefits, and salary, but you may still apply if you are unsure.

JSA claims 'new style'

On GOV.UK, you may typically apply for 'new style' JSA.

Take a snapshot or screenshot of the notification indicating that your claim has been submitted; you may need it later to show when you initially claimed.

If you are unable to apply online, please contact Jobcentre Plus:

Claim queues at Jobcentre Plus

Phone number: 0800 055 6688

Telephone: 0800 012 1888 (Welsh).

0800 023 4888 (textphone)

If you can't hear or talk over the phone, call Relay UK and enter what you want to say: 18001 then 0800 055 6688.

Relay UK may be accessed through an app or a textphone. There is no additional cost to utilize it. On the Relay UK website, you can learn how to utilize Relay UK.

If you use British Sign Language, you may utilize video relay (BSL).

On YouTube, you may learn how to utilize video relay.

Monday through Friday, 8 a.m. to 5 p.m.

Calls from mobile phones and landlines are free.

If you are unable to apply online or over the phone, contact or visit your local Jobcentre to inquire about other methods of claiming; for example, if English is not your first language, you may be able to arrange for an interpreter to assist you in applying.

Including income-based JSA to your current claim

If you are currently receiving contribution-based JSA, you cannot apply for income-based JSA. You can see whether you qualify for income-based JSA.

To apply, call the claim line.

Plus Jobcentre

Phone: 0800 169 0310; Text: 0800 169 0314

0800 328 1744 (Welsh language)

If you can't hear or talk over the phone, call Relay UK and enter what you want to say: 18001 then 0800 169 0310.

Relay UK may be accessed through an app or a textphone. There is no additional cost to utilize it. On the Relay UK website, you can learn how to utilize Relay UK.

If you use British Sign Language, you may utilize video relay (BSL).

On YouTube, you may learn how to utilize video relay.

Monday through Friday, 8 a.m. to 5 p.m.

Calls from mobile phones and landlines are free.

Keep a record of the date and time you called Jobcentre Plus. Take down the name of the individual you talked with as well. You may need these facts if you need to demonstrate when you began your application.

If you are unable to apply over the phone, contact or visit your local Jobcentre to inquire about other methods of application. For example, if English is not your first language, you may be able to arrange for an interpreter to assist you in applying.

Backdating a fresh look If you were unable to apply before, please apply for JSA.

You may be able to request that your JSA claim be valid from an earlier date, a process known as 'backdating.' You might collect JSA for up to three months before applying.

When it is possible to backdate

You may only backdate your claim if you have a solid cause, such as a close relative's death or being given incorrect information by the Jobcentre.

You should have sought for employment and been available for work on the day you want your JSA to begin. If this was not feasible, you may still request that your claim be backdated, but you must provide a valid explanation. This might be the same reason you wish to backdate.

Backdating Your Claim

When you apply, you will be asked when you would want the claim to begin. Give the date you would have applied if you could, such as the day you were given incorrect advice.

You will be required to provide documentation as to why you did not apply earlier. For example, if the Jobcentre provided incorrect information, you may offer emails or letters demonstrating what they said.

You'll also need to demonstrate that you've been looking for employment and are available for it. Keep any evidence of this, such as copies of job applications or emails proving you enrolled with a job website.

It might be difficult to show that you are entitled to backdated benefits; if you need assistance, contact your local Citizens Advice.