Victim care officer jobs

MORE INFORMATION

People who have been impacted by criminal activity should be offered help and guidance.

You'll need to have strong abilities in hearing and comprehending, as well as the capacity to work through trying circumstances.

Take on more senior and managerial responsibilities, or move into the area of witness care.

Helping and assisting those who are trying to come to grips with the consequences of a crime is gratifying job.

DAY-TO-DAY DUTIES

attentively taking in what is being said and showing consideration

Assuring customers that the occurrences were not their fault and that the feelings they are having are typical

determining the customers' practical and emotional needs, and either arranging for help for them or providing them directly

Providing a neutral point of view, maybe containing information on many aspects of the legal system

ensuring that customers may get in touch with additional services and organizations that may be of use to them

Observing the necessary levels of discretion and privacy

DAY-TO-DAY ENVIRONMENT

Someone who is afraid of being attacked may benefit from you providing them with a personal attack alarm or making arrangements for a police community support officer to pay them a visit if you provide them with practical help. You can also be responsible for instructing and monitoring the work of volunteers.

It is possible that you may be required to work certain nights and weekends, and a good portion of your time will be spent traveling between different locations or customers.

A number of the clients won't have spoken their emotions in the past, and as a result, they can be experiencing discomfort, bewilderment, guilt, or rage. You will either go to the customers' homes or provide help for them over the phone.

OPPORTUNITIES FOR A CAREER

After gaining sufficient experience, you may be promoted to the position of senior victim care officer, unit manager, or area manager, in which case you would be responsible for a number of facilities, employees, and volunteers. You might potentially proceed into the field of witness care, which would include a stronger emphasis on the legal and judicial system as well as ensuring that witnesses appear in court.