Train station worker jobs

THE WORK AND ALL THAT IS INVOLVED IN IT

You would be responsible for dealing with customers and carrying out responsibilities on the station platforms if you worked as a member of a staff team at a railway station.

The following are examples of typical duties:

Selling and verifying purchase of tickets

ensuring the passengers may board and alight the train without risking their safety.

Providing assistance with loading and unloading bags.

sending a signal to the guard or driver to begin the departure.

Message displays that are constantly being updated to provide passenger information

Making announcements to the traveling passengers

Operating CCTV cameras.

providing information on services, routes, train timings, and delays in service.

In more compact stations, you could be tasked with additional responsibilities, such as de-icing and snow-cleaning the platforms during the winter months.

In a typical week, you would put in 37 to 39 hours of labor, which would be split up into shifts of up to 12 hours and encompass nights, weekends, and bank holidays.

Your time would be divided between the station platforms and the information center or ticket office, depending on which one you used.

Your wardrobe would be taken care of by the company you worked for.

Beginning pay are typically in the range of £12,500 per year. Staff members with years of experience might earn anything from £14,000 to over $21,000.

As an additional perk, you may sometimes be granted travel at no cost or at a discounted rate.

HOW TO BEGIN THIS OPTION FOR A PROFESSIONAL CAREER

Applying for jobs directly with train operating firms or with Network Rail is a frequent practice for getting into this line of employment.

If you have previous experience serving customers or interacting with the general public in a retail or other kind of customer service setting, you may have an edge when applying for positions.

Train operating firms, as well as companies that are in charge of light rail and metro systems, are projected to provide the majority of employment opportunities (for example the London Underground). On the website of Network Rail, you will find a list of the train operating firms. [Citation needed]

EDUCATIONAL AND SKILLS DEVELOPMENT

Employers will anticipate that you have a strong quality of English and mathematics, and there is a possibility that you may be assessed on your mathematical ability and your ability to communicate during the interview process.

You would also be required to pass a medical exam, which would include tests of your fitness level, eyesight, color vision, and hearing. Operating firms have a strict regulation against the use of drugs and alcohol since passenger safety is of the utmost importance to them. Once you begin working, you are subject to random drug and alcohol testing at any point throughout your employment.

If you successfully complete an apprenticeship with a railway operating firm, you could be able to break into this field of work. The local labor market and the particular skill sets that businesses want from their employees will determine the kinds of apprenticeships that are accessible to people in your region.

Apprenticeships and Advanced Apprenticeships are two types of programs that offer a structured learning environment with an employer. You must be paid at least £95 a week if you are an apprentice, and it is likely that you will be paid more. According to the findings of a recent poll, the typical salary for apprentices is £170 per week. Your salary will be determined by the industry in which you work, as well as by your age, the region in which you reside, and the point in the apprenticeship program that you are now working toward.

SKILLS AND PERSONAL QUALITIES NEEDED

Employees at railway train stations require:

Competence in the art of communication.

Excellent customer service skills.

The capacity to maintain composure in the face of adversity.

A strong capacity for recalling rules, timelines, and fees.

Good mathematical skills.

A polished outward presentation.

A conscientiousness on matters of health and safety.

The capacity to do tasks either alone or as a member of a group

YOUR OPPORTUNITIES IN THE LONG TERM

After gaining sufficient work experience, you can be considered for promotions to positions such as senior station assistant, station team supervisor, assistant station manager, and ultimately, station manager. You also have the option of becoming a ticket inspector and working your way up to a revenue protection officer position.

You could have the opportunity to advance into similar positions, such as train guard/conductor or driver, or you might be able to take up an administrative position in the station offices, such as working in ticket sales and information.