If you want to have a successful career as a technical author, you will need to have the capacity to learn new things quickly, have strong communication skills, and be able to express factual information in a clear and succinct manner.
Technical writers are responsible for producing accurate information on goods and services, as well as how these things function. You will first need to fully comprehend the service or program on your own before proceeding to plan and compose the documentation that will be used to educate customers.
You are going to describe how items are utilized in a method that is simple and straightforward to grasp. The information may be offered in a variety of formats, including user guides for software programs, reference and instruction manuals for home appliances, training guides, instructional films, or online assistance that is embedded into software and operating guidelines.
You are also free to provide the content in a variety of different formats, such as software demonstrations and interactive tutorials, wikis, blogs, and podcasts, as well as via the use of video, drawings, and graphics.
Technical writers find employment in a wide variety of fields, including the following:
aerospace
automotive
Banks and financial institutions
construction
defence
education
energy
engineering
government
IT
manufacturing
marketing
Drugs and medical treatment
mobile telecommunications
investigation and technological advancement
retail
science.
Jobs may also be promoted using names such as content strategist, documentation manager, technical writer or communicator, information designer or developer, and publishing manager.
Responsibilities
As a technical author, you will evaluate the characteristics of the product or service as well as the demographics of the intended users, and you will be required to:
attend planning and briefing meetings
work together with the management and developers to sort out any problems with the technology.
conduct interviews with industry professionals, including those in sales and marketing.
collaborate with service providers such as interpreters, printers, and service providers.
Your primary responsibilities will include doing research and compiling the necessary material in huge quantities. You will be required to:
Make use of the product or service in question in order to get an understanding of the underlying technology and applications for which documentation is being written.
collect the user's information requirements and conduct an analysis of them.
After that comes the difficult task of presenting the facts to the audience. To do this, you must:
Organize the information in accordance with the requirements of your users.
Drafting and revising text
commission, arrange or develop drawings
Make use of a wide range of software programs in order to display the information.
materials for the index and the catalogue.
Administrative tasks related to this may include:
working on numerous projects at once and managing them all concurrently
putting together timetables for work
Marketing may be defined as making prospective customers aware of one's offerings and abilities.
maintaining an up-to-date knowledge of industry innovations and trends, as well as attending relevant training courses.
Authors of technical documentation with extensive experience have the ability to participate in work at a strategic level and in the planning that is required to manage content throughout its full lifespan.
Salary
Beginning salary range around between £18,000 to $25,000.
With experience, you have the potential to earn anywhere between £25,000 and $45,000.
Those in charge of publications and those who possess specialized knowledge have the potential to earn more than this. After gaining sufficient experience, you may be eligible for a salary of more than sixty thousand pounds.
Depending on how much experience you have, you could be able to command hourly rates of up to £50 if you work as a contractor or freelancer. When you reach the absolute greatest level, it's possible that you'll be able to charge more.
The industry you work in, its location, the size of the company you are employed by, as well as your level of expertise, all play a role in determining your salary.
A pension, private healthcare, a share options program, and a gym membership are examples of additional benefits that may be provided. You can potentially be eligible for a performance incentive from the firm, your team, or even yourself.
The aforementioned salary statistics are simply meant to serve as a reference.
Time spent working
The typical workday runs from 9 am to 5 pm, however in order to fulfill deadlines, additional hours may be required.
There is the possibility of working less hours or on a more flexible schedule, and in certain instances, you may even be able to do your job from home.
What may be anticipated
The majority of your time will be spent in an office setting; however, you will travel to meet with customers and do research in the field.
You may work alone or with others, depending on the size of the company. However, some smaller companies might only have one technical author. It's possible that you'll collaborate with other industry experts, such as visual designers, user experience designers, software developers, and quality assurance specialists.
After acquiring experience, many people transition into self-employment or freelance work, which often results in higher income. Technical writers generally work on a number of different projects at once, and contracts might range anything from a few days to many months in length.
There are jobs to be had across the UK; however, they may be easier to find in the larger cities.
Occasional requirements call for travel during normal business hours as well as overnight stays away from home. There is a possibility of employment chances in other countries.
Qualifications
Skills in both communication and the specialized area being sought for by potential employers. Although a degree is not necessarily necessary, those with training in the following areas are in very high demand:
sciences
engineering
technology
languages.
Modules in technical communication may be found in several degree programs in the sciences and the technologies.
The development of practical skills is aided by taking classes in areas such as publishing software and technology, as well as technical communication. Training that focuses primarily on either commercial or technical authoring may also be obtained. For instance, the Institute of Scientific and Technical Communicators (ISTC) has granted accreditation to a variety of training courses, one of which is an introduction course designed for those who are interested in pursuing a career as a technical author.
It is beneficial to have experience working with a variety of software products; hence, any degree that gives this experience is valuable. If you have previous expertise dealing with publishing software such as Word, Excel, Adobe Acrobat, or Illustrator, it will be of considerable use to you. In addition to this, you will work on certain software packages and writing tools, the specifics of which will change depending on the kind of work that you are doing. Examine the job postings in order to acquire a sense of the technical abilities that are needed.
A pre-entry postgraduate diploma is not required to work as a technical author; nevertheless, having one might be beneficial, particularly if your undergraduate degree was not in a field that is linked to the job. There are programs that lead to a master's degree in technical communication, as well as certifications in technical writing. Conduct some research to find postgraduate programs that focus on technical communication.
Skills
You will need the following items:
a sense for language in addition to a solid mastery of the English language's syntax and lexicon
the capacity to convey instructions in a manner that is understandable, concise, and uses basic language
an awareness of the need of linguistic coherence as well as an appreciation of tone and style
talents in documenting processes and the capacity to create instructional materials that are aesthetically appealing
Having strong interpersonal and communication skills allows for more efficient information gathering.
a capacity for understanding and organizing enormous volumes of information while also being able to foresee the reader's areas of knowledge deficit
a curious mind that pays close attention to the specifics
editorial judgement
Accuracy and a structured and organized approach to the task
the capacity to combine creative expression with objective analysis
the capability of adhering to stringent timetables
great planning and organization skills
capabilities in analysis and questioning in order to get information from specialists
the capacity to function effectively as a member of a team that includes professionals from many fields.
a strong familiarity with computers as well as other forms of communication technology.
Practice in the workplace
It is beneficial to have hands-on experience that is relevant to the position you are applying for. This might be expertise that you've gained by creating guides or user manuals for firms as part of your work experience or placements, or it could be manuals that you've written specifically for the purpose of using them in a portfolio. In addition to that, it can incorporate some additional writing projects that demonstrate your capacity to interact with the reader.
Any prior experience that demonstrates expertise in relevant fields, such as science and technology, is particularly valuable.
Both the industry and the region are factors that determine the availability of possibilities. It is beneficial to become a member of professional groups such as ISTC, which offers a student membership category. This provides you with the opportunity to have access to counsel and direction.
Find out more information on the many types of work experience and internships that are currently offered.
Employers
There is a growing need in a number of industries for more individuals with the necessary skills to produce user guides, instruction manuals, and training materials. This demand is driven by the development of more sophisticated applications, systems, and products. You may, for instance, look for job in:
aerospace
Banks and financial institutions
defence
The information technology industry and telecommunications
medicine
pharmaceuticals
retail.
Within their own offices, several firms have technical writers on staff. These are often found in more established businesses such as computers, telecommunications, engineering, and defense. Other examples of employers are:
businesses that produce technical materials
monetary and fiscal establishments
organizations devoted to research
the ranks of the Civil Service.
There are additional firms that specialize in technical communication and hire technical writers to work for a range of customers. These companies employ technical authors.
Try looking for employment opportunities at:
To browse job openings with the Association of British Science Writers (ABSW), you will need to join the organization first.
CWJobs
Jobs Open to New Scientists
Within the membership forums of the ISTC, announcements of open positions may be found.
Additionally, LinkedIn posts job openings for technical writers and editors.
Additionally, specialized recruiting organizations are responsible for filling open positions.
Improvement of one's profession
Training is performed on the job for the most part, but you may also participate in training courses offered by third parties to broaden your knowledge and improve your abilities. For example, the ISTC is responsible for the accreditation of a variety of technical authoring programs. Visit ISTC: Learning and Skills to see a list of training providers and educational institutions offering courses.
The ISTC also provides its entry-level members with a mentorship program, which is beneficial for those who are just beginning their professional careers. You will be matched up with a more senior member who is able to assist you with advise and direction if you participate in the program.
Throughout your career, you will be required to participate in continuing professional development (CPD) in order to remain current with the advancements that have been made in your profession and with the changes that have been made to the software packages that are used to create manuals and guides. A membership in the ISTC may be beneficial since the organization hosts a variety of events and conferences, produces publications for the industry, and gives members access to the guidance of industry professionals. In addition to this, they provide guidance on the kinds of activities that may be counted toward continuing professional development.
As your knowledge and expertise grow, you may someday qualify to join the ISTC and earn the title of Fellow. In the meanwhile, you may work toward becoming a Member of the ISTC. See the ISTC's Grades of Membership page for more information on the many levels that are available to you as you advance in your professional career.
You also have the option to pursue additional studies at the master's level in technical communication. A good number of businesses will be more than delighted to support you and may even be willing to provide you time off for courses or financial assistance with your education.