Sales administrator jobs

This Sales Administrator job description template will help you attract individuals who have the most important credentials to assist your sales team. It will also outline the primary tasks for the role, so you will know what to expect from them.

One of the roles of the Sales Administrator is to process orders received by phone or email.

Verifying the correctness of the data included in orders and invoices

Getting in touch with customers to collect any missing information or respond to their questions

sales administrator job description

Job brief

Joining our sales team and contributing to our overall success requires the addition of a competent Sales administrator, and you may be that person! Customers who have questions about items, orders, or delivery will direct their inquiries to you, and you will also give help for sales people.

Our ideal candidate is goal-oriented and has a solid understanding of the best practices for providing excellent customer service. We would be interested in speaking with you if you have great organizing abilities and get a lot of satisfaction from contributing to a group effort.

In the end, you should be able to meet sales goals and contribute to providing high-quality service to customers.

Responsibilities

Handle customer orders by phone or email.

Verify the correctness of the data on the orders and the invoices.

Make contact with customers to gather any missing information or to respond to questions.

Maintain communication with the department of Logistics to guarantee on-time delivery.

Record keeping for sales and customers should be kept up to date.

Create sales reports on a monthly basis.

Share with employees any pertinent comments or suggestions received from consumers.

Make sure that the sales quotas are reached, and report any discrepancies.

Maintain a level of familiarity with recently released goods and features.

Competencies and prerequisites

Experience working in sales administration or as a sales support agent, with a track record of success

Experience working with customer relationship management software and Microsoft Office (MS Excel in particular)

A comprehension of the key success measures for sales

Excellent organized and multitasking capabilities

A member of the team who exhibits a high degree of devotion

Capacity to work effectively under time constraints

A certification in marketing, sales, or another discipline that is related is a significant benefit.