A trip that is joyful or disappointing may often be attributed to the hotel management, and the effective administration of a hotel sometimes requires many sorts of managers to ensure everything runs well. The general manager is responsible for overseeing all aspects of the property, from the budget to the level of visitor pleasure. While revenue managers are in charge of overseeing the money, front-office managers are responsible for coordinating reservations and supervising desk employees. Hotel managers, regardless of the sort of hotel they manage, are required to satisfy certain requirements regarding their education, experience, and abilities.
Job Description
In order to successfully navigate the numerous parts of their jobs, hotel managers need certain skill sets. People skills are essential for hotel managers because they have to be able to comprehend the requirements of both clients and workers and meet those requirements successfully. Listening skills assist hotel managers in determining the issues of their customers, and customer service and problem-solving abilities provide them with the judgment necessary to choose the most appropriate response. Leadership and management skills are essential requirements for successfully motivating and guiding hotel staff members and resolving disagreements. In addition, since hotel managers are responsible for overseeing all area of a property's operations, from schedules to budgets to human resources, they must possess excellent organizational abilities. The administration, accounting, information technology, and sales and marketing of hotels are the primary focuses of top hotel managers who hold executive roles.
Education Requirements
Bachelor's degrees in hospitality or hotel management are often required for positions of management in hotels that are either bigger or provide full-service. Candidates with an associate's degree or a certificate in hotel management may be considered for employment in hotels that provide fewer amenities and have operations that are less complex. Although there are more than 500 educational institutions in the United States that provide training in hotel administration, the Accreditation Commission for Programs in Hospitality Administration has only approved 100 of those institutions' courses. Courses in administration, accounting, economics, electronic reservation systems, marketing, housekeeping, food and beverage management, and maintenance are often required of students enrolled in programs that lead to careers in hotel management. Students who are interested in getting a head start in their education can seek for a high school that participates in the American Hotel and Lodging Educational Institute's Lodging Management Program, which is a two-year course.
Payscales in the Sector
Jobs in hotel management are accessible in a wide variety of accommodation establishments. There is a wide range of variation in salaries across different sectors, levels of responsibility, and locations. According to the data provided by the United States Bureau of Labor Statistics for the month of May 2016, hotel managers had a median annual salary of $51,840. The lowest-earning 10 percent of workers in the industry made close to $28,870 a year, while the highest-earning 10 percent made more than $96,570. The average annual salary for hotel managers working in the state of New Jersey was the highest of any state, coming in at $102,400. Both the District of Columbia (with a median salary of $101,970) and Virginia (with a median salary of $80,540) had salaries that were higher than the national average. When broken down by sector, those working as hotel managers at bigger establishments brought home the highest money, with an annual average pay of $98,570.
Both Experience and Training are Required
Students often do not find employment in hotel management immediately after completing their undergraduate degrees. The majority of properties prefer managers who have worked their way up through a hierarchy of progressively responsibility jobs over their careers. It's possible, for instance, for a desk clerk to advance to the position of chief room clerk, then assistant front office manager, front office manager, sales and promotion manager, and ultimately hotel manager. In most cases, employers would only consider individuals with a college degree for management training positions; however, workers who have shown the ability to lead others and have a significant amount of work experience may be promoted to assistant manager positions. Those who want to manage hotels should get expertise in the hospitality industry by doing internships and part-time employment over the summer.
Job Trend Outlook
According to the Bureau of Labor Statistics of the United States, the number of positions available for hotel managers will increase by 4 percent from 2016 to 2026, which is less than the average growth of 7 percent for all occupations. Even though the tourist business will grow, the hotel sector will shift toward more limited-service facilities that have fewer amenities and features to operate. This shift will occur despite the fact that the tourism industry will grow. In addition, in order to save operating expenses, hotel owners and operators are cutting down on management. The greatest employment opportunities will be found in smaller hotels, since there will be less competition for managerial positions in these establishments. The finest opportunities for employment may be found inside luxury hotels, and they are reserved for managers who have a degree in hotel management that is at least four years long.