Counter service assistant jobs

Behind the counter in cafés, self-service restaurants, and fast food outlets is where you'll find a food counter assistant. This person serves customers food and drink that they may either consume on the premises or take with them.

The Work Being Done

It's possible that:

sitting behind the counter, accepting customers' orders for meals either in person or over the phone, and then delivering those orders to the kitchen.

Taking orders from customers through a drive-through window and entering them into a cash register that is computerized

clients are served both warm and cold dishes as they make their way around the counter.

meal may be re-heated in a microwave, or it can be served directly from huge pots placed on a hot platter.

preparing food items such as sandwiches, burgers, salads, as well as tea or coffee

cleaning and washing the tables in the dining area, as well as maintaining a clean and orderly environment in the work area.

putting dishes in and taking them out of the dishwasher

ensuring that there is a sufficient supply of trays, utensils, and condiments (such as sugar, milk, and sauces) to go around

operating the register, tallying up totals, accepting money, and providing change are all part of the job.

Pay

The following numbers should only be used as a reference. The actual pay rates may vary based on the following factors:

where you make a living

the magnitude of the company that you are employed by

the level of competition for the job.

The National Minimum Wage (NMW) or the National Living Wage (NLW) is often used as a benchmark for determining starting pay (NLW).

The National Minimum Wage will be adjusted on April 1, 2022, such that employees aged 16 to 17 will get £4.81 per hour, workers aged 18 to 20 will receive $6.83 per hour, and workers aged 21 to 22 would receive £9.18 per hour. Workers aged 23 and older are eligible for the National Living Wage of £9.50 per hour.

Conditions

You put in work throughout a variety of shifts, some of which include early mornings, nights, and weekends.

Work on a part-time basis is frequent.

Especially at the busiest hours, it may become quite crowded and boisterous.

There is a possibility that you may be required to wear a uniform or protective clothing at all times, such as an apron, gloves, cap, or hairnet.

Employment Situation in the Workforce

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Getting In

Although formal credentials are not required, it is beneficial to have a solid general education.

You might try applying for a position via a Modern Apprenticeship if you're interested.

Between the years of S3 and S6, you have the option of pursuing a Foundation Apprenticeship in Hospitality at either the SCQF Level 4 or 5 level, which may assist you in obtaining a related Modern Apprenticeship.

There are jobs available in restaurants, company cafeterias, educational institutions, medical facilities, airports, passenger ships, and fast food businesses.

What are the Prerequisites?

You must have:

talents in providing excellent service to customers

great hygiene awareness

a shrewd outward presentation

way that is both kind and cordial.

endurance required for performing hectic shifts

talents with numbers that are helpful when dealing with money.

You really ought to be:

trustworthy

patient and opportunistic

ability to keep cool under pressure

capable of working quickly and effectively

capable of functioning well within a group setting.

cognizant of health and safety concerns.

Training

In most cases, training takes place on the job. You are educated on topics such as health and safety, the operation of kitchen equipment, the preparation of food, as well as the use of cash registers and the acceptance of orders.

Everyone who works in an occupation that requires them to handle food must successfully complete an appropriate food safety and hygiene training.

There are some Vocational Vocational Qualifications (SVQs) that may be completed while working, such as Food and Beverage Service or Food and Drink Operations (Food Sales and Service Skills) at SCQF Level 5 and Hospitality Services at SCQF Level 4 or 5 respectively.

Getting a Grip

Because there is often a large turnover of workers, there are typically a great deal of openings to fill.

After accumulating experience, you will be qualified to apply for employment as a manager or supervisor.

There are certain fast food restaurants that have their own in-house training programs.