During both short- and long-distance flights, it is the responsibility of airline cabin crew to ensure that passengers are well taken care of in terms of their comfort, safety, and welfare. What responsibilities does a member of an airline's cabin crew have? Employers who hire airplane cabin crew typically | Criteria for qualification and training | Essential abilities
Because to Covid-19, it could be challenging for you to get job or acquire experience in the aviation industry. However, as we shall show below, potential employers will not consider the time you were away from the workforce owing to the pandemic to be a "gap" on your CV. Take a look at our tips for job looking during a pandemic for some pointers on how to proceed with your quest for employment while this challenging situation persists.
Working as a flight attendant for a big airline offers not only a lot of opportunity to travel but also a lot of touch with all kinds of people. The air cabin crew members of a commercial airline have the task of ensuring the passengers' safety as well as their level of comfort. Duties include:
meeting and congratulating passengers as they enter and depart the aircraft
assisting passengers in finding their seats and paying particular attention to vulnerable demographics such as senior citizens and those with disabilities
providing food and drink for consumption
assessing the state of emergency equipment and ensuring that it is provided for passengers, as well as providing any necessary information
showing off the safety gear and processes for dealing with emergencies
providing first care and treatment
coping with unforeseen circumstances
providing reading material and amusement for travelers, including newspapers and magazines.
chasing sales goals while also engaging in the sale of duty-free commercial products
the process of preparing written flight reports once a voyage has been completed.
In addition to the great level of responsibility that comes with playing this job, the role may be taxing on both the body and the emotions. Even while suffering the affects of traveling between time zones and spending lengthy amounts of time on their feet, cabin workers are required to interact with all guests in a polite manner.
The cabin crew personnel of many airlines are required to reside in close proximity to the airport in which they work, and they may be required to report to work with little notice if they are on call. There is a possibility that employees may be required to put in lengthy shifts, work hours that are inconvenient for other people, and even work on public holidays. However, a significant number of cabin crew members take pleasure in the opportunity to communicate with a diverse spectrum of passengers, and the possibilities to travel to and see a variety of exciting locations across the world are almost unrivaled.
If you work on short-haul flights rather than long-haul flights, you could find that your work schedule is a little bit more consistent. If you work on long-haul flights, you may be obliged to stay overnight at a hotel, and you may get extra compensation for doing so.
Websites such as Travel Weekly, FlightGlobal, and Travel Trade Gazette (commonly known as TTG) are all helpful resources for finding open positions in the travel industry.
Employers who typically hire members of aircraft cabin crew
On behalf of major commercial and budget airlines from across the world, specialized recruiting organizations offer open positions in the relevant fields. The fact that providers of training courses often have tight ties to employment agencies and airlines is something that might prove to be useful.
Qualifications and experience are expected of applicants.
A degree is often not necessary in order to work as cabin crew for an airline. On the other hand, having a degree in anything like travel, tourism, hospitality management, leisure, or languages might be beneficial. A degree in nursing may also be useful in this case.
Interpersonal skills, as well as excellent health and fitness, are often considered more significant than academic credentials; nonetheless, several airlines still need a minimum of five GCSEs (including English and arithmetic) with a score of at least a C or higher. There are also various occupational credentials, such as National Vocational Qualifications (NVQs), that may be obtained that are appropriate for cabin crew. You will need a passport that is still valid in order to go internationally. In addition to this, you will be subjected to a check by the Disclosure and Barring Service (DBS).
You may demonstrate that you have the requisite abilities by having previous work experience serving customers in a capacity that included interacting with the general public. It is likely to be to your benefit if you have experience working as a nurse, in catering, or in the hotel, tourist, or travel industries.
Upon admission into the organization, cabin crew members are required by the majority of airlines to have successfully completed a training program that covers topics like safety protocols, legal and immigration difficulties, and customer service. Students may also choose from a variety of introductory training courses, which serve to familiarize them with procedures related to skills acquisition and employment. These kinds of courses often have beneficial connections to big recruiters and might be a benefit; but, getting into the industry still isn't guaranteed by taking them.
With enough experience, you could be able to advance to a post as senior cabin crew or cabin management, or you can specialize in dealing with rich customers on private planes. You could also be able to advance in your career by moving into a job on the ground, such as in marketing, sales, human resources, passenger services, or cabin crew training. This might be an option for you.
Competencies required of airline flight attendants
Competence in speech and listening
Excellent interpersonal skills
The capacity to maintain composure in dangerous situations or while dealing with uncooperative guests
The utmost in diplomacy and tact
Excellent color vision and hearing abilities
Excellent overall health and physical fitness; cabin crew members for many airlines are required to be able to swim at least 25 meters.
Assertiveness
The capacity to maintain a happy visage despite being out of one's normal time zone and having been on one's feet for an extended period of time.
Because of the limited amount of space available in the kitchen, employers often impose physical criteria on prospective employees. These requirements may include minimum and maximum height requirements, as well as requirements for maintaining a proportional body weight. The staff is expected to present themselves in a professional manner and often wears a uniform.